Privacy Policy

This Privacy Policy outlines how MAISON ELAN (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from maisonelan.com (the "Site") or communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources. The information we collect and use depends on how you interact with us. In addition to the specific uses described below, we may use the information we collect about you to communicate with you, improve the Services, comply with legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: your name, address, phone number, and email.

  • Order information: billing and shipping details, payment confirmation.

  • Account information: username, password, and security details.

  • Shopping information: items viewed, added to cart, saved, or purchased.

  • Customer support information: data you include in communications with us.

Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data") via cookies, pixels, and similar technologies. Usage Data may include device and browser data, IP address, and interaction history.

Information We Obtain from Third Parties
We may receive data from third parties like:

  • Vendors such as Shopify.

  • Payment processors handling your purchase.

  • Analytics and marketing partners using tracking technologies.

This information is treated in accordance with this Privacy Policy. See also the section Third-Party Websites and Links.